Base Building From ScratchAn Organizing Module
Module 3 · The 1:1 — the unit of base building 3.4 Open-ended questions you can actually use
Subsection 3.4

Open-ended questions you can actually use

~6 min

Reading

Most 1:1s die because the organizer asks closed questions. Here is a bank of open questions that work.

Open-ended questions cannot be answered with yes/no. They start with what, how, when, where, who, or 'tell me about'. They reveal stories, not opinions.

For Story of Self: What's a moment in your life when you first realized something was wrong with how things work? Who taught you to care about other people? When was a time you saw someone in your family do something brave?

For Story of Us: Who are your people? Who do you call when something good happens? Who's on your block / in your building / at your job that you trust?

For Story of Now: What's the hardest thing about [the issue] for you right now? If you could change one thing about [the situation] this year, what would it be? Who in your life would be most affected if we won?

For agitation: Is that how it should be? What would it look like if it were the way it should be? Who decided it would be this way?

For asks: What are you willing to do about it? Who else in your life should be in this conversation? Would you be willing to do X by Y?

Learner action

Pick the five questions from above that you can imagine actually saying out loud in your voice. Write them in your phone notes. You'll bring them to your first 1:1.

Template: Full 1:1 conversation guide — a 45-minute arc that puts these questions in order, with the ladder of asks and a closing.

Action: Complete the learner action above, then slide to continue.