Cleaning Roster Datafor Union Campaign Success
Module 2 · Spaces, Line Breaks, and Invisible Characters 2.3 Hands-on: clean the phone column
Subsection 2.3

Hands-on: clean the phone column

~8 min

Hands-on activity

Open roster_module_2_3.csv in Google Sheets. You are going to clean the phone column step by step.

Step 1 · Build the cleanup in helper columns

Never overwrite the original. Build the cleanup in helper columns so you can compare and undo at any moment.

  1. In cell G2, type =TRIM(C2). This trims the phone in column C.
  2. In cell H2, type =SUBSTITUTE(G2, CHAR(160), ""). This removes the non-breaking space if there is one.
  3. In cell I2, type =CLEAN(H2). This strips any hidden line breaks.
  4. Select G2:I2, then drag the fill handle down to row 81.

Step 2 · Inspect with LEN

In cell J2, type =LEN(I2). Drag down. Every cell should read either 0 (empty) or a length between 10 and 14 (a real phone number).

If you see any LEN value larger than 14, you still have invisible characters. Scroll to that row and check.

Step 3 · Collapse the helpers into one formula

Once you trust the helpers, replace them with a single nested formula in column K:

=SUBSTITUTE(CLEAN(TRIM(C2)), CHAR(160), "")

Drag down. Column K should match column I. If it does, you can delete G, H, and I.

Step 4 · Paste Values back into the source

Select column K. Copy. Click cell C2 (the original phone column). Edit › Paste special › Values only. Now the source column holds the cleaned values. Delete column K.

Why Paste Values matters

If you leave column K as a formula and delete column C, every cell in K becomes #REF. Paste Values turns the formula into a static string. This is the single most common mistake new staff make. We come back to it in Module 5.

Action: Mark this page complete when you have finished the activity above.